Minus Hype
Welcome to Minus Hype, where we simplify AI by cutting through the jargon and the complex math. If AI ever felt like a secret code, we're your friendly translators. The aim is to make anything AI feel as clear and comfortable as your grandma's cookie recipe. Minus the calories, plus all the geeky goodness.
Latest
Is human the new daddu?
In 2008, Ogilvy & Mather India made a one-minute film for Perfetti's Mentos.
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Did We Build AI From Half a Neuron?
Intelligence is the most misused or abused word of the decade. Here are a few AI achievements.
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In collections, everyone says yes
Every past due call ends with two things. A promise, and a date.
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You Are Auditing 3% of Calls. The Other 97% Are Running Your Business.
I am an outstanding cook. I cook for 20 people easily. Every dish, my hand. Every plate, my taste. Twenty guests, one kitchen, one cook. It works.
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Animals in the forest do not hide their intent
Every year, for the last 14 years, we have been going to Tadoba, our happy place. Tigers are why we go there.
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Vinod Khosla said IT and BPO services will disappear in the next 5 years. Respectfully Sir, you are wrong.
The reason is not economics. The contact center industry is cost arbitrage.
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Five Data Sources. Four Are Conquered. One Is Not.
Every enterprise sits on five types of data. Numbers, text, images, video, and voice. Four have mature industries around them.
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Is sales random? Or is it the most engineered function in any organization?
A few days ago, someone said sales is random. Our CRO froze. He did not argue. He did not respond.
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AI will not stop you from thinking. But it will expose your work axis.
A friend of mine, sharp, senior, 25 years in consulting told me he can make an LLM write client deliverables in half the time.
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Sambar in N-Dimensional Space
You must be wondering, what has sambar to do with the N-dimensional space. Here's a question. You taste sambar. Mouth explodes with a variety of flavours.
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The Bot That Never Got (It)
Yesterday, I called ICICI Bank regarding an eKYC issue. I was greeted by an incredibly enthusiastic bot, as cheerful as a bulbul in spring.
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Beyond the Keyboard: Why India's AI Future Must Be Voice First
Let us be honest. We missed the LLM boat. While the world raced to build the next trillion parameter text model, India watched from the sidelines.
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You bought a BOT to save costs. Know what it's costing?
The traditional definition of a BOT: Build-Operate-Transfer.
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See no evil. Speak no evil. Hear no evil.
Three monkeys. Three truths. Centuries old. This is ideal. But we do not live in an ideal world. Do we?
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Three axes of impact. One voice signal.
Three sets of insights hide in every sales conversation, waiting to be found. They explain why one sales executive closes the deal while another does not.
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Thoughts to Words to Speech
You are at a gathering. You meet someone new. A conversation begins. Nothing formal. Just two people talking. As minutes pass, something quiet happens. You form impressions.
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The illusion of conversation: Why voice bots fail the emotional intelligence test
Voice bots reduce costs. They handle routine queries. They improve efficiency metrics. They are excellent at operational plumbing.
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Fifty-Somethings Don't Build Startups. They Fund Them. Right? Wrong. Here's why we're building voice intelligence now.
At our age, people expect you to fund startups. Not pitch them. But here is the thing: We are not building a voice intelligence company despite being 50+. We are building it because of it.
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Enterprises floating like a butterfly, but AI stinging like a bee: How enterprises are getting punched by LLMs daily!
Muhammad Ali once said: Float like a butterfly, sting like a bee. In the fast-moving ring of Artificial Intelligence, enterprises are floating through innovation, only to be stung painfully—by the rapid evolution of AI models.
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